Terms of service

Welcome to ZAFYRY. By accessing our website and making a purchase, you agree to the following Terms of Service. Please read them carefully before using our services.

1. General Conditions

  • To use our website, you must be at least 18 years old or have the consent of a parent or legal guardian.

  • You agree not to use our products or services for any unlawful or unauthorized purpose.

  • We reserve the right to refuse service or cancel orders at our sole discretion when necessary.

2. Products and Availability

  • We make every effort to display accurate descriptions, images, and prices. However, occasional errors may occur.

  • Product availability may vary. We do not guarantee that all items shown on the website will always be in stock.

  • We may modify or discontinue products at any time without prior notice.

3. Prices and Payments

  • All prices are listed in EUR (€), unless otherwise stated.

  • Prices may change without prior notice, but never after your order has been confirmed.

  • Payments are securely processed through trusted providers (Shopify Payments, Stripe, PayPal, etc.).

  • By placing an order, you confirm that:

    • the payment information you provide is accurate;

    • you are authorized to use the chosen payment method;

    • the transaction will be honoured by your financial institution.

4. Shipping and Delivery

  • Delivery times are estimates only and may vary depending on the destination and external factors (customs clearance, logistics partners, etc.).

  • Once the product is handed over to the carrier, risk and responsibility pass to the customer.

  • For more details, please review our Shipping Policy.

5. Returns and Refunds

  • Returns are accepted within 14 calendar days from the delivery date.

  • Returned items must be unused, in perfect condition, and in their original packaging.

  • Refunds will be processed within 7 to 15 business days after we receive and inspect the returned item.

  • For full details, please review our Refund Policy.

6. Intellectual Property

  • All content on this website (brand name, logo, texts, images, and design) is the exclusive property of ZAFYRY.

  • You may not reproduce, distribute, or use any content without prior written consent.

7. Limitation of Liability

  • ZAFYRY shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

  • We do not guarantee that the website will always be uninterrupted, error-free, or virus-free, although we take steps to ensure security and stability.

8. Privacy

  • The processing of personal data is governed by our Privacy Policy, in compliance with the EU General Data Protection Regulation (GDPR).

9. Changes to the Terms

  • We may update these Terms of Service at any time.

  • Any significant updates will be published on this page, with the new effective date.

  • Continued use of the website after updates implies acceptance of the revised terms.

10. Governing Law

  • These Terms are governed by the laws of the European Union and the country of residence of the consumer.

  • In the event of disputes, the competent court will be the one located in the consumer’s place of residence.

11. Contact

If you have any questions about these Terms of Service, please contact our support team:

📩 Email: info@zafyry.com
📌 ZAFYRY – Customer Support